Hospitality, Travel &Tourism are the academic study of running hotels & restaurants and travel and tourism related business.

The hotel industry, an integral part of the tourism sector, provides a large percentage of the total employment in the tourism industry. The hotel and tourism industry has been one of the fastest growing industries in the world in past 50 years; it is thriving due to an increase in business opportunities and foreign and domestic tourism. The travel and tourism industry consist of tourist, travel agents and government & private tourism departments.

On completion of this course you will receive the PG Diploma Certificate of Bharath Sevak Samaj.

EMPLOYMENT AREAS

HOTEL OPERATIONS

• BANQUET & CONFERENCES

A demanding, yet high energy career working in hotels, resorts and conference centers setting up rooms and servicing events. If you enjoy seeing an event executed from the initial planning stages through to its end, this may be for you. From organizing a 500-guest NGO Gala to raise awareness for humanity aid to political receptions and corporate holiday parties, your clientele is always changing, creating a unique environment that is never boring.

•  FOOD & BEVERAGE MANAGEMENT

Responsible for all things related to food and beverage from ordering products to hiring staff and balancing profit and loss sheets. The career requires exceptional social and analytical skills. The ideal candidate is organized, calm under pressure, service oriented and business minded.

• FRONT OFFICE RECEPTION

From the very first moment of a guest’s arrival, the front office serves as the face of the company and its standards of service. Knowledgeable not only about the products they offer, these individuals are friendly, customer service oriented and can give insights on the surround area.

• RESORT MANAGEMENT

Oversee all operations departments from the front desk and security to housekeeping and food and beverage. Responsible for the overall success of the facility, this is a very diverse position that manages a wide variety of people. A strong leader, that is both service oriented and business savvy, will exceed in this management role.

• RESTAURANT MANAGEMENT

A dynamic position leading a team of employees servicing food and beverage. A day in the life of a restaurant manager can go from tasting wines with different distributors to bussing tables on a busy night. Also responsible for the overall function of the operation, inventory, ordering and budgeting often top the list of a manager’s to-do list.

• SPA AND WELLNESS MANAGEMENT

Responsible for the day-to-day operations of a health or beauty spa. Based on the size of the operation the position can be customer service focused or more business based, handling all the marketing, schedules, and training.

EVENT MANAGEMENT

• CONCERTS, FESTIVALS & EXHIBITIONS

Event planning and project management dealing with large scale events. This role involves studying the brand, identifying the target audience, devising the event concept and coordinating all the technical aspects before launching or hosting an event.

• WEDDING COORDINATION

It all comes down to the details and building relationships. Brides want to have confidence in their wedding coordinator and in doing so, this individual needs to be extremely organized and love executing special events with many moving components, balancing a need for both structure and creativity in the workplace. A rewarding career for the right individual, making lasting memories.

OTHER AREAS

• AIRLINES

Jump on board and travel the world as a flight attendant. Manage the inflight services taking care of food and beverage, duty free and other customer service requests. Upon landing you are in a new location, traversing the globe on a regular basis.

• AMUSEMENT PARKS

Make every child’s eyes light up. Manage the overall operations as a member of the leadership team or be ready to welcome amusement park goers behind the desk selling tickets, supervising a food and beverage outlet or controlling the rides themselves.

• CASINOS

The gaming service industry is huge and jobs are typically found in casinos or at the racetrack. Someone interested in this career may work as a dealer, slot machine attendant, pit boss or an overall operations manager dealing with the activities, in addition to any lounges or food and beverage outlets offered to the players.

• CATERING

A mash up of sales, project management and food and beverage, this is a fun and vigorous career. Whether you’re a chef creating the menu or coordinator organizing the vendors, this position is constantly on-the-go fielding queries and giving instructions. A great position incorporating sales with event planning.

• CRUISES

Head out to sea. Very similar to a hotel, but you are floating from port to port. Work in sales, food and beverage, housekeeping, maintenance or security. Maybe you strive to be the big boss, in which case there are a lot of moving parts to oversee 24 hours a day.

• CONSULTING

Work for a firm or start your own business, this career requires a base of experience in order to advise your clients. Whether in hotels, restaurants or travel, becoming an expert in your trade will allow you to give the soundest guidance.

• START YOUR OWN BUSINESS

The sky is the limit. Whatever you dream you can create. From opening a restaurant in Miami to offering sightseeing tours of the Vatican in Rome, there is no end to the possibilities in the tourism and hospitality industry. With a little ingenuity, good business sense and creative genius you can start a company of your own and scale to great magnitudes.